ravi fieldengineer's blog : When Changing Managed IT Providers
Change is a constant companion for businesses. That’s why it’s crucial to adapt quickly and get your business IT running at an optimal pace again. Some companies fail due to a lack of foresight or understanding about what can happen during a significant change, like switching IT providers.
During the offboarding process, inefficient Managed IT may cause downtime, especially if you’ve procured different IT equipment from your MSP. Even if their support does work for the short term, you should ensure you have IT staff or another MSP on standby to provide ongoing support for your team and IT equipment.
Managed IT is a long-term partnership, and you might find yourself in a position where you have to end your contract prematurely. Common reasons for early termination of contracts are:
- The dissolution of the company
- A merger with another business with in-house IT
- A mismatch of services needed or customer support
- You can find any stipulation for early disconnection in your contract; you can also ask your IT provider about the details. It’s always best to check with your IT service provider and ask about these conditions; you might get lucky and find the disconnection fee easily waived.
An open dialogue can prevent misunderstandings and ensure everything runs smoothly throughout offboarding.
It’s even better if you already have other IT professionals, whether in-house or third-party, to coordinate with the provider you’re leaving. They’ll be able to ensure a consistent flow of communication regarding the offboarding process.
More info: What is Software Defined Networking (SDN)? The Future of SDN