Lisa Brown's blog : Why isn't my Firefox Responding?
If your Firefox browser suddenly freezes, crashes, or becomes unresponsive, don't panic if Firefox Not Responding! There are many reasons why this can happen, and fortunately, it's easy to fix the problem if you follow these steps. The good news is that most issues with Firefox freezing can be solved quickly, with little trouble and no need to reinstall the browser. With that in mind, here are a few troubleshooting tips to try if your Firefox browser stops responding.
Fix 1: Restart Firefox
If you're having trouble with Firefox, the first thing you should try is restarting the browser. This will close all open tabs and windows and reset any frozen or unresponsive processes. To do this, click the menu button in the top-right corner of Firefox and select Quit. Alternatively, you can use the keyboard shortcut Ctrl+Q (Windows) or Command+Q (Mac). Once Firefox has been closed, restart your computer and then launch Firefox again.
Fix 2: Refresh your PC
If your Firefox isn't responding, you can try refreshing your PC. This will restart your computer and hopefully fix any software glitches that may be causing Firefox to freeze. To refresh your PC, open the Start menu and select Settings. Click Update & security, then click Recovery. Under Reset, this PC, click Get started and follow the prompts.
Fix 3: Reinstall Firefox
If you've tried all of the other solutions on this list and Firefox is still not responding, your last resort is to reinstall the browser. This will delete all your Firefox data, so you must back up your bookmarks and other important information first.
Fix 4: Enable Multi-Process in Your Browser Settings
One of the most common reasons Firefox becomes unresponsive is that the multi-process feature is disabled. To enable this, open your browser settings and look for the Multi-Process setting. Once you've found it, check the box next to Enable Multi-Process and restart your browser. If this doesn't fix the problem, move on to the next solution.
Fix 5: Uninstall other programs that may be causing conflict
If you've recently installed another Firefox Not Responding program, that program may be causing the issue. To uninstall the program:
- Press the Windows key + R on your keyboard to open the Run dialog box.
- Type appwiz.cpl and press Enter.
- Locate the program you want to remove and select it.
- Click Uninstall.
- Follow the prompts to complete the uninstallation process.
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