Sprink Davis's blog : How to Resolve QuickBooks Update Error 15222?

When trying to update payroll or download the latest payroll tax tables in QuickBooks, QuickBooks error 15222 happens. This error can interrupt what you're doing and make things harder. If you have this error and don't know how to fix it, this blog will help you by covering everything step by step.

A brief review of QuickBooks Error 15222

QuickBooks sometimes has problems downloading payroll updates, known as 15xxx series errors. These issues can happen when Internet Explorer settings are not set up properly. When the update fails, the program might stop working or not even start. QuickBooks Update Error 15222 is one specific error that happens when the program can't connect to the internet to download updates. There can be many reasons why this happens and different error messages might show up.

What are the Causes of QuickBooks Error 15222?

● This error may occur if you have an outdated version of QuickBooks Desktop, such as 2015 or earlier.
● Security applications like antivirus, firewall, and anti-malware can sometimes block QuickBooks from accessing the internet.
● Using a non-Internet Explorer browser like Firefox or Safari.
● Not logging in with an administrator account on Windows
● If the date and time on your windows computer is incorrect
● If the digital signature registration of your system is not working correctly
● An incorrectly mapped Shared Download Drive
● Damaged, lost, or missing components for payroll updates

● Incorrectly configured settings for Internet Explorer
● If File Copy Services are disabled.
● Unstable internet connectivity may cause disruptions in QuickBooks.

Signs and Symptoms of QuickBooks Error 15222

● Your computer may unexpectedly shut down.
● QuickBooks payroll updates may fail to download properly.
● The latest tax tables may not download and work correctly.
● You may frequently experience slowdowns and crashes while using QuickBooks.
● Your mouse, keyboard, or other peripherals may not respond quickly to your commands.

Methods to Rectify the QuickBooks Error 15222

Here are some steps you can follow to resolve this problem:

Method 1: Install Digital Signature

Digital signatures verify the authenticity of an application. If the digital signature for QuickBooks Desktop is missing, updates cannot be downloaded from the Intuit server.

● Open Windows File Manager.
● Enter C:\Program Files\Intuit\QuickBooks in the address bar.
● Search for the QBW32.exe file in the QuickBooks folder and right-click on it.
● Choose Properties and go to the Digital Signature tab.
● Click Details on the Intuit Inc. digital signature.
● Click View Certificate on the Digital Signature Details window.

● Click Install Certificate under the Certificate window.
● Click Next until you see Finish and then click Finish.
● Restart your computer.
● Try to update QuickBooks desktop again.

Method 2: Add QuickBooks processes and domains to the exclusion list in your security program

If you use an external firewall, you need to add the following domains to the exceptions list:

● QuickBooks.com
● QBW32.exe
● Payroll.com
● Intuit.com
● qbupdate.exe

Method 3: Run QuickBooks File Doctor

● QuickBooks File Doctor helps fix company file and network issues.
● Download QuickBooks Tool Hub from the provided link.
● Find QuickBooksToolHub.exe in your downloads and install it.
● Agree to the license agreement to finish the installation.
● Open QuickBooks Tool Hub from the desktop icon.
● Click on Program Problems and choose Run QuickBooks File Doctor.
● Select "Repair the file’ for your existing version of QuickBooks and click Next.
● Once the repair process is done, check if QuickBooks error 15222 still exists.

Method 4: Download payroll updates as an administrator

● First, close your company file and QuickBooks Desktop application.
● Right-click on the QB Desktop icon and choose "Run as administrator."

● When asked to allow changes to your computer, click "Yes."
● Then, download the latest payroll tax tables and QB Desktop product updates.

Conclusion

If none of the previous steps solve QuickBooks Error 15222 then check your internet connection twice. If you can't connect to the internet, seek help from an IT professional. However, if you require any technical assistance call the QuickBooks payroll error support number at 1-800-615-2347. The support team can provide further aid and assistance to solve the issue.

You might also see: Steps to installing QuickBooks Desktop

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